Managing Washington State’s Labor and Industries (L&I) claims can be a daunting task for employers, often leading to significant expenses if not handled properly. We can help.

  • We provide expert third-party administration to help you control and reduce L&I costs
  • We manage all claim communications on your behalf
  • We ensure that claims are handled efficiently to avoid costly errors that could impact your L&I rates for up to five years

Labor and Industries costs can be among an employer’s largest expenses. WA employers often feel frustrated by L&I’s decision-making. A mishandled claim can increase an employer’s L&I rate for up to five years.

Hiring an expert Third Party Administrator (TPA) will help control claims before they become expensive. Each Redpoint Claims Consultant has work experience managing claims at L&I. Your representative will handle all claims communication with L&I on your behalf.

Our goal is to be the expert in your corner, reducing your L&I costs each year.

  • Handling all claim communication with L&I
  • Helping you avoid increases in your experience factor
  • Working with medical providers on light duty return to work options
  • Advice on how to avoid time-loss, protecting your experience factor
  • Filing claim protests with L&I
  • Show the financial impact of offering light duty jobs when needed
  • Offering advice on joining a Retro program
  • Dedicated safety representative to assist in workplace safety programs
  • Light duty Stay at Work reimbursement filing/follow up
  • HR Hotline (Offered through partnership with “All Things HR”)
  • Detailed analysis for “Kept on Salary” decisions
  • Attorney fees on applicable claims* (Retro only)
  • Investigative services* (Retro only)

The Retrospective Rating Program is a safety incentive program offered by L&I. “Retro” incentivizes employers to reduce injuries and proactively manage claims. Participating in retro allows your company to receive a partial refund on your premium paid to L&I. You can participate in retro as an individual, or as a group.

Redpoint Claims offers various retro group options to provide an extra layer of protection and maximize refunds.

Click this link for our page on retrospective rating.

How Do We Lower Your L&I Cost?

 

Expert Partner in Your Corner


Our company recruits the best talent from L&I and trains them to look at claims from the employer’s point of view.

This means each claim will be closely reviewed for legitimacy and cost reduction. Often our relationships with L&I can open doors otherwise closed to employers.

Utilize Each L&I Program


Staff at L&I rarely explain the programs available to employers to reduce costs, including:

  • Light duty Stay at Work program
  • “Kept on Salary” as a strategy
  • Preferred Worker Program
  • Retrospective Rating

Claim Prevention


The easiest claim to manage is one that never happened. In addition to your claim support, you will receive on-call safety support from your dedicated safety rep, whether to improve your current program or build one from the ground up.

This service includes preparing for proactive inspections from L&I to eliminate surprise “drop in” inspections.

Why Redpoint Claims:

Previous L&I Experience


To our knowledge, no other TPA has stood its ground on hiring exclusively those with backgrounds as claim managers at L&I. Convincing L&I to make changes on claims requires a level of knowledge rarely found elsewhere.

If you are with another TPA, ensuring your assigned claims rep has L&I experience is highly recommended.

Incentive Structure


TPA incentive structures should be built to encourage closing claims as quickly as possible.

Redpoint Claims offers a “Percentage of Premium Paid” compensation structure. This means that our incentive is to close claims in contrast to other TPA’s which may charge a flat fee per open claim, per month.

On the retro side, our clients see a smaller fee to participate, with an incentive fee on the back-end based on refunds received, creating aligned interests.

99.7% Client Retention Rate


Once partnered with Redpoint, our clients will often see their management fees returned solely with Stay at Work reimbursements, which are only a small part of our service offering.

Many of our retrospective rating members have seen 40%+ refunds on their L&I premium, which represents roughly 10x return on management fees alone.

Considering a single max cost, fraudulent claim could increase your rates 25% each year for three years, catching and shutting these claims down represents a massive ROI to our clients.

Trusted by…

“Between your help managing this difficult claim & our local management team’s handling of KOS “Kept on salary,” this demonstrates once again how valuable our relationship with the Risk Finance retro program is. We appreciate your diligence and ongoing support with our work comp claims.”

Danielle Fisher

TekniPlex

“Our company has seen vast improvements in the area of administration and managed claims. This is a company that will help walk you through the tough job of controlling and protecting your company’s bottom line.”

Angela Jones

Angeles Composite Inc.

“Your advice to date has been outstanding and much appreciated, thank you!!”

“We at Formula Corp. know the cost of a Time Lost paid by Dept. of L&I first hand… We have been working with Scott DeHem and truly value his advice!”

Mark Lunde + Alan Gangle

Formula Corp.

“Risk Finance/WMC has done a great job helping my company manage claims and safety. We belong to a retro program but we needed a more aggressive plan in order to close expensive claims.”

Chris Carey

CA Carey

“As a result of the service provided by WMC, we have saved thousands of dollars on our rates and earned refunds on paid premiums. The claims management service has reduced my administrative load and I have the confidence our claims are being managed.”

Shari Miller

Neil Jones Food Company

“We consider WMC to be vital extension of our own team’s efforts to promote workplace safety and manage workers compensation claims. With their guidance, we are returning employees to work sooner and closing claims more effectively than ever before.”

Bill George

Skills Inc.

“Your proactive approach, logical counsel, and creative solutions have really helped all of us better understand how to move things forward. I also appreciate your willingness to hear and understand our situations and work with all of us on finding the best solutions. I have never had a partnership in risk management like the one we have with you.
Thank you, from all of us, for all you do!!!”

Linda Moseley

SEKISUI Aerospace

“We received our proposed experience rating calculation for 2019. We are so glad our rating is going down and I just wanted to thank you for assisting us towards this end. You are awesome!”

Christina Dugdale

Garden Fresh Foods

“It’s been a pleasure working with WMC. Their knowledge and experienced staff is always helpful, informative, and very responsive.”

Brenda Deaton

Spalding Auto Parts

“I just wanted to send a thank you your way for all the effort and improvements you have attained for our company! Your assistance and direction has really helped us raise the bar on our safety programs and we appreciate it very much!
Thank you from the whole group here at RMG!”

Gary Bourassa

Renaissance Marine Group, INC.

“Thank you for your time. I enjoyed the visit and you provided some useful information that we are able to implement in our shop safety program. “

Craig Dias

K&N Electric Motors, INC.

“You have been my favorite partner for WC in all my years of experience!”

Ambre Gilmore

Horizon House

“WMC is a true partner in Workers Compensation ClaimsManagement. They provide onsite Workers Comp Best Practices training for our leadership group. The training covered Employer Responsibilities, How to Conduct Through Accident/Injury Investigation, Employer/Employee Relationship Development, and overview of state programs.”

Melyssa Roland

Rainier Industries, LTD.

“We are so thankful to be working with you and the team at Risk Finance!”

Loran Bond

Bonanza Press Inc.

“Having Mike’s assistance and mentorship has helped take Northwest Center Safety to the next level and I’m very thankful for him.”

Jonmarie Romero

Northwest Center Building Services

“You’re the real MVP!”

Keven Baumann

Allegiance Staffing

“Oh my gosh! You are amazing Whitney!!… Thank you so much!!!”

Lisa Manasan

Kline Galland

“WMC is the best! The staff is knowledgeable and extremely helpful regarding workplace safety and claims management. It is a pleasure to have you on our side.”

Ruth Clark

Cobalt Enterprises

“You’re the best… Hugs!”

Mike Kenna

Printery Communications

“Thanks for all your help on this Laura. You have been a great communicator and made the whole process much easier for us to understand!”

Amy Biggs

Mount Si Senior Center

“You’re the best!  I can’t tell you how much I appreciate your help, and oversight… knowing you are there to help… is sooooo appreciated!”

Tammy Cassezza

AACRES, LLC

“We appreciate the work Risk Finance has done for and with our company and look forward to a continued partnership. Scott is very knowledgeable and has been fantastic to work with!”

Erin Ratcliffe

Pressco Products

“Risk Finance is easy to work with, communicative, and proactive. I’m excited about this new program.”

Norma Brock

Central Mason Fire & EMS

“Everyone from our team were appreciative of your services and guidance. Looking forward to continued improvement. Appreciate your support!”

Kristina Harrison-Sherman

Aristocratic Cabinets Inc

“It is a big relief to have a knowledgeable professional in our corner.”

Alan M. Zulanas

Taskforce Delivery

“Mike’s presentation was on point as he connected with our crew regarding our current safety culture, and where we want to go. We appreciate our partnership with Risk Finance, and we appreciate Mike as he didn’t hesitate to take the opportunity to visit our facility, and help educate not just our front-line supervisors but also challenge our future board members to make a personal commitment to Safety.”

Chad Ferguson

Yakima Chief Hops

“Thanks Scott and I appreciate you jumping in so quickly, nice to see someone has our back!!!!!!  You guys have been awesome so far and appreciate you so much!”

Kevin Williams

Lautenbach Recycling

“I have to say, I really appreciate that you caught her migraine appointment and flagged it so the expense wouldn’t be charged to this claim. That level of detail makes such a difference—every dollar truly supports our mission. Thank you for doing such a great job keeping such a close eye on these details.”

Carolyn Sanders

Martha & Mary

“We’ve received more communication in the last few weeks than we ever did with (Previous TPA)…  Amy has been AMAZING, communicative, informative, and just overall, actively involved in our W/C claims.  We are VERY satisfied.”

Laurie Miller

Premier Building Systems

“I didn’t want to let any more time pass without telling you how grateful I am that we partnered with Risk Finance. […] Having support with handling our claims has been incredibly helpful and a major time saver for me.
Monica has been amazing, she’s incredibly patient with my slim understanding of workers’ comp, answers all my (many) questions, and has been an incredible resource throughout the process.”

Amanda Zimmer

Chelan Douglas Child Services Association

“You rock! Thanks so much for your helpful info and for letting me vent a little… Appreciate you more than I could type.”

Jacob Axelson

First Due Movers

“We have implemented many of the recommendations from Mike and it is all now a part of policy for safety and reporting. Melissa is very bright and informative. She has an amazing grasp of the challenges and gave step by step information on how to handle it. We even ran a practice of filling out the Light Duty Job Description with an employee that had an un-work-related light duty form to ensure we handle the light duties correctly.”

Amy LeBlanc

American NW Recycling

“I just wanted to touch base and let you know how much we appreciate Amy. She has done an amazing job […] She has been very dependable, spot on in executing notices and catching things in our files. Held her ground through many claims managers misuse and approving inappropriate things. We feel she has really fought hard for us…”

Brandalee Smith

Ocean Companies

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This is a name change only. Our team, services, and commitment remain the same. We’re excited to move forward under a name that better reflects who we are.